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UniiD

FAQ

Frequently asked questions

Answers based on the information published on the original UniiD website.

What is UniiD?
UniiD is a Data-Driven Tenant Management Platform in Southeast Asia, helping property managers and landlords to maximize their ROI and streamline operations. It is operated by UniiD Technologies Sdn. Bhd. in Kuala Lumpur.
Is there a free plan?
Yes. The Starter plan was listed at RM 0 per month and includes User Verification, Standard Agreements (or upload your own), Monthly Invoicing and a Payment Dashboard. Pricing
What do Pro and Enterprise add?
Pro adds the Smart Lease Generator, Maintenance and Issue Tracking, Payment Reminders, the Managed Eviction Process and the IoT Dashboard. Enterprise adds a Large Portfolio Dashboard, Building Access Control Integration and Visitor Management. Compare plans
Which payment methods can tenants use?
Visa / MasterCard, FPX, DuitNow and e-wallets such as Touch ’n Go, GrabPay, MAE, Alipay and Alipay+. Payment methods
How are tenants verified?
ID Verification, Liveness & Face Match and Email/Phone verification, with a verification flow in 40 languages. Tenant Verification
Does UniiD work with smart locks?
Yes. The IoT Dashboard integrates supported smart devices and supports OSDP compatible devices. Smart devices
Is there an API?
Pro and Enterprise include the Open API (webhooks and system integrations). Enterprise includes an SDK. Developers
Is e-invoicing supported?
E-Invoice Integration was announced as coming soon for Professional and Enterprise. Details
Are subscriptions refundable?
UniiD subscriptions are non-refundable. See the Return and Refund Policy.
How do I contact UniiD?
Email info@uniid365.com, call +603 2116 3422, or visit Level 33, Menara Keck Seng, 203 Jalan Bukit Bintang, 55100 Kuala Lumpur. Contact

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