Privacy Policy

Restored word for word from the archived UniiD website (uniid365.com, May 2025). The client should confirm these documents are current before launch.

UniiD Technologies Sdn Bhd ("UniiD", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and store your personal information when you use our website and our related services ("Services").

1. Information We Collect:

We collect a variety of information from you, including:

• Account Information: When you create an account with us, we collect your name, email address, phone number, and password.
• Contact Information: We collect your name, email address, and phone number when you contact us for support or information.
• Device Data: We automatically collect information about your device, such as its operating system, browser type, IP address, and location (if authorized).
• Usage Data: We collect information about how you use our Services, such as the pages you visit, the features you use, and the time you spend on our website.

2. Purposes of Data Collection:

We use your personal information for the following purposes:

• To provide and operate our Services;
• To personalize your experience;
• To provide customer support;
• To analyze how our Services are used;
• To improve our Services;
• To protect our legal rights and interests;
• To comply with applicable laws and regulations.

3. Legal Basis for Data Collection:

We process your personal information based on the following legal grounds:

• Consent: When you provide us with your consent, for example, by creating an account with us.
• Contractual Necessity: When your personal information is necessary to provide you with our Services, such as processing your payments.
• Legitimate Interest: When we have a legitimate interest in processing your personal information, such as to improve our Services or to protect our legal rights.

4. How We Share Your Information:

We may share your personal information with third-party service providers who help us operate our Services, such as cloud storage providers, data analytics providers, and customer support providers. We will only share your personal information with these third-party service providers as necessary to provide our Services and will require them to protect your personal information in accordance with this Privacy Policy.

We may also disclose your personal information if we are required to do so by law, such as in response to a court order or subpoena.

5. Data Retention:

We will retain your personal information for a minimum of one year after your last use of our Services. We may retain your personal information for longer periods of time if necessary to comply with applicable laws and regulations, resolve disputes, or protect our legal rights.

6. Security:

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no security measures are perfect, and we cannot guarantee the security of your personal information.

7. Your Rights:

You have the right to access, correct, delete, or restrict the processing of your personal information. You also have the right to withdraw your consent to the processing of your personal information at any time. To exercise these rights, please contact us at info@uniid365.com.

8. Cookies and Tracking Technologies:

We use cookies and other tracking technologies to track information about your use of our Services and to personalize your experience. You can disable cookies in your browser settings, but this may affect your ability to use our Services.

9. Children's Privacy:

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

10. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us:

If you have any questions about this Privacy Policy, please contact us at info@uniid365.com.